Job Title: Help Desk Technician

Location: Middletown, NY

Type: Temporary to Permanent

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Pay Rate: $19 per hour

About Us: We are a dynamic company located in Middletown, NY, seeking a skilled Help Desk Technician to join our team. This position offers the opportunity for growth and advancement within our organization.

Help Desk Technician Requirements:

• Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365.
• Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagues.
• Strong interpersonal skills with the ability to establish and maintain productive working relationships at all levels.
• Capacity to provide constructive feedback and contribute to the continuous improvement of IT processes and procedures.

Why Join Us:

• Opportunity for growth and advancement within the company.
• Collaborative and supportive work environment.
• Competitive pay and benefits package.
• Chance to work with cutting-edge technologies and expand your skillset.

Help Desk Technician Responsibilities:

• Manage and support the Windows Active Directory Environment, ensuring smooth operation and user access.
• Diagnose and resolve hardware and software issues promptly to minimize downtime and maintain productivity.
• Provide expert network support, troubleshooting DHCP, DNS, and IP issues to ensure seamless connectivity.
• Collaborate with the IT team to implement system changes efficiently and effectively.
• Conduct comprehensive system testing and provide training to users as needed.
• Offer hands-on implementation support for various IT projects and initiatives.
• Perform additional duties as assigned by the IT management team.

If you are a motivated individual with a passion for IT support and problem-solving, we want to hear from you! Apply now to join our team as a Help Desk Technician and take the next step in your career.

Why choose Ethan Allen Workforce Solutions? We often have the “inside scoop” on new jobs that are not posted elsewhere. That’s because our clients come to us first because they know we have a large database of qualified candidates. When working with us, we can assure you that you will be provided with the first access to great opportunities! 

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.